Digital Civics: Why the Future of City Infrastructure Starts in the Server Room
The City of the Future Is Already Online When we talk about the future of cities, most people think about electric buses, green buildings, smart traffic lights, or solar rooftops. But as someone who’s spent decades working in utilities and information systems, I can tell you: the real transformation starts somewhere much less visible—in the […]
When the Power Fails: Inside the CIO’s Role in Utility Crisis Response
The Real Test of Leadership Comes When Things Go Wrong In the world of utilities, we spend most of our time trying to prevent problems—building resilient systems, running maintenance, forecasting demand, and deploying automation. But no matter how prepared we are, there will be times when things go wrong. Storms will hit. Systems will fail. […]
Shaping Tomorrow’s Utility CIO: Mentorship, Governance, and Strategic Vision
From IT Specialist to Strategic Leader When I began my career in technology, I never imagined I’d one day be sitting at the leadership table helping shape long-term decisions about power grids, water infrastructure, and public trust. Like many in the utility sector, my path to the CIO chair wasn’t direct. It was built over […]
Digital Utilities: How Managed Services and Automation Are Reshaping Operations
From Consulting to Critical Infrastructure Before I ever stepped into a CIO or CISO role in the utility sector, I cut my teeth in the world of IT consulting. Early in my career, I worked at Deloitte and later in managed services with Solid Systems. It was a fast-paced, demanding environment—one where I learned to […]
Faith, Purpose, and Public Service: A Technologist’s Journey
Finding Purpose in a Career of Circuits and Service When people think about careers in information technology, especially in the utility sector, they usually imagine wires, data centers, dashboards, and automation. And they wouldn’t be wrong. I’ve spent my professional life working on some of the most complex and mission-critical systems in the country—from helping […]
The Grid of the Future: Why Human Leadership Still Matters in an Automated World
Automation Is Changing Everything—But People Still Matter Most It’s no secret that automation is reshaping the utility industry. From self-healing electric grids to real-time analytics in water systems, the pace of technological change is remarkable. I’ve had a front-row seat to this transformation—first helping build one of the country’s most advanced electric grids in Chattanooga, […]